Refund policy

Cancellation:
Need to cancel? No worries! You can cancel your order within 3 days of placing it. Just email us at contact@katij.in or send your order details via WhatsApp at +919818104626. We’ll make the process quick and easy for you.

Returns:
While we usually don’t accept returns, we may make exceptions in certain cases. If you think your order qualifies, please reach out within 2 days of receiving it via email: contact@katij.in or WhatsApp: +919818104626. Items should be unused, in their original condition, and returned with all packaging and tags.

Exchanges:
We want you to love what you ordered! If your item is defective or damaged due to manufacturing, we’ll gladly exchange it. Contact us at contact@katij.in or WhatsApp: +919818104626 to get it sorted.